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22 June 2004 17 May 2004 29 March 2004

FOR IMMEDIATE RELEASE

Harte-Hanks Trillium Software® Delivers Worldwide Address Validation To Oracle® Customers

May 17, 2004

Contacts:

United States: Paul D. LaBelle

Trillium Software, A Division of Harte-Hanks

 (978) 439-3928

paul_labelle@trilliumsoftware.com

 

Harte-Hanks Trillium Software® Delivers Worldwide Address Validation To Oracle® Customers


New Adapter represents first out-of-the-box adapter to ensure accuracy of multinational addresses within Oracle E-Business Suite and Oracle Customer Data Hub environments

BILLERICA, MA - May 17, 2004 - Trillium Software®, a division of Harte-Hanks, Inc. (NYSE: HHS) and a market leader in global, data profiling and quality solutions, today announced availability of the Address Validation Adapter (AVA) as an option to its Trillium Software System® for Oracle (Nasdaq:ORCL). The AVA option facilitates comprehensive worldwide address validations with Oracle E-Business Suite 11i.9 and the Oracle® Customer Data Hub environments.

The AVA option broadens Trillium Software's support of Oracle applications, which also includes the Trillium Software Data Quality Connector for Oracle Warehouse Builder introduced in December 2003.

Through the AVA, Trillium Software's complete open standards-based address validation functionality can now be integrated with Oracle applications. Oracle customers can take advantage of the power of Trillium Software System's global libraries of country addresses - the most extensive in the industry - to validate and correct street-level address information either during the bulk import process or during address validation and correction for data already stored within the Oracle Customer Data Hub.

Trillium Software is the first IT (information technology) software vendor to develop an out-of-the-box adapter for the Oracle Customer Data Hub & E-Business Suite. Trillium Software is a partner in the Oracle PartnerNetwork.

"Address validation is a key component for maintaining customer data quality in an enterprise environment with multiple customer touchpoints," said Steve Miranda, vice president, financial applications development, Oracle Corporation. "We feel that Oracle customers will realize tremendous value by having address validation pre-integrated directly into existing business processes. We are happy that Trillium was one of the first partners to take advantage of our open architecture to develop an address validation adapter for the Oracle E-Business Suite applications and the Oracle Customer Data Hub."

Functionality highlights of the Trillium Software System AVA include:

· Use of the OAGIS XML standards-based message format for information sharing. Developers can use message brokers without having to write any custom mapping code.

· Support for all countries of the world that provide local street address business rules.

· Support for Oracle E-Business Suite's new bulk import feature for validating and correcting addresses before they are loaded into the Oracle Customer Data Hub or from concurrent programs that validate addresses already stored in a Customer Data Hub.

"Adding Oracle E-Business Suite support to our roster of market-leading Information Asset Management solutions broadens the support we provide Oracle's customers to help them meet complex data quality challenges," said Len Dubois, vice president of global marketing for Trillium Software. "As the data profiling and quality market continually accelerates within the broader data management market, we're in a unique position to assist Oracle to leverage our collective strengths to improve our customers' productivity levels."

The Trillium Software Address Validation Adapter for Oracle E-Business Suite runs on both Windows- and UNIX-based platforms and is available immediately to existing Oracle customers.

About the Oracle PartnerNetwork
The Oracle PartnerNetwork is a global business network of more than 13,000 companies that deliver innovative enterprise software solutions based on Oracle software. Through access to Oracle's premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork provides partners with the resources they need to be successful in today's Internet economy. Oracle partners are able to offer customers leading-edge solutions backed by Oracle's position as the world's largest enterprise software company.

About Trillium Software® and Harte-Hanks
Trillium Software®, a division of Harte-Hanks, provides businesses with global Information Asset Management solutions that profile, cleanse, enhance, and link global data in e-business, CRM, ERP, SCM, data warehouse, and other enterprise applications. Use of the Trillium Software System® by many of the world's largest and most successful companies has made Trillium Software the leader in its marketplace. For more information about Trillium Software and its offerings, call (978) 436-8900, or visit Trillium Software online at http://www.trilliumsoftware.com.

Harte-Hanks, Inc., San Antonio, TX, is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to a wide range of local, regional, national and international consumer and business-to-business marketers. Harte-Hanks Direct Marketing improves the return on its clients' marketing investment with a range of services organized around five solution points: Construct and update the database -- Access the data -- Analyze the data -- Apply the knowledge -- Execute the programs. Experts at each element within this process, Harte-Hanks Direct Marketing is highly skilled at tailoring solutions for each of the vertical markets it serves. Visit the Harte-Hanks Web site at http://www.harte-hanks.com or, in the United States, call (800) 456-9748.

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