Media Contacts:

Paul D. LaBelle

Trillium Software, A Division of Harte-Hanks

 (978) 439-3928

paul_labelle@trilliumsoftware.com

 -First to ship data quality via Web Services interface customized for IBM WebSphere and BEA WebLogic, and first to offer universal connectivity for data quality-

BILLERICA, MA – June 22, 2004 – Trillium Software^®, a division of Harte-Hanks, Inc. (NYSE: HHS) and the leading provider of  "Total Data Quality" solutions, today began shipping a Web Services interface for the Trillium Software System^® that expands its real-time data quality management capabilities to Web Services environments.  The Web Services interface allows the Trillium Software System to be implemented with any J2EE (Java 2 Platform, Enterprise Edition) Web Server, and is customized specifically for two such servers, IBM WebSphere and BEA WebLogic.

The company also announced the first shipment of the Trillium Software Director as an application server option for the Trillium Software System.  Providing a single, platform-independent program interface, the Director enables Trillium Software System customers to streamline the integration of their data quality processes into virtually any data management practice — from high-volume call-center data streams to multi-country data routing on intermingled platforms. 

"With today’s shipments, we're revolutionizing how data quality is delivered within enterprises and, in the process, setting a new standard for data quality management," said Len Dubois, vice president of global marketing for Trillium Software at Harte-Hanks.  "As the first dedicated data quality company to ship such a functionally-rich solution for major Web Services environments from IBM and BEA, and to offer the universal connectivity of our new Director, we are enabling organizations to extend the complete Trillium Software System family of data quality products to any and all systems and applications within their grasp. This allows customers to begin with a single implementation and expand their customized solution over time."

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Data Quality Management via Web Services 

Web Services significantly decrease both the cost of distributing data across enterprises and the development time required to do so. They are increasingly used as an effective means of distributing legacy data and application functionality throughout the enterprise, to and from mainframes and back-end UNIX systems.  Now, through the Trillium Software Web Services interface, the full spectrum of data quality solutions can be accessed via a single function call from any J2EE-based Web application server.

The Trillium Software Web Services solution was created using industry-standard J2EE specifications. It allows customers to perform real-time data assessment, standardization, enhancement and linking of international data to provide a single view of each customer across an entire enterprise. The Web Services interface can be deployed within any existing J2EE-based Web application server, either as a Web Service or as an EJB (Enterprise Java Bean).

"Web Services are critical technology," said Robert Lerner, senior analyst at Current Analysis, a leading competitive response solutions company. "And they will increasingly play a pivotal role in delivering real-time data quality solutions.  The quality of data is essential to the success of any data integration or data management project, and data quality solutions implemented over Web Services will go a long way toward ensuring that enterprise applications and real-time processes deliver on their promises."

Offered as an option for Version 7.5 and subsequent versions of the Trillium Software System, the Trillium Software Web Services interface is generally available today for any J2EE-based Web application server, and tailored specifically for IBM WebSphere and BEA WebLogic environments.  A Microsoft .NET environment customized version is slated for later this year.

Typical examples of data quality management within Web Services include:

·          Branch offices of an enterprise rely on a single deployment of Trillium Software Web Services, hosted centrally in the main branch office.

·          An airline verifies passenger data for frequent flyer or security reasons as it receives reservations from another company’s Web site via Web Services.

·          A shipping company validates and enhances shipping data online as customers place pick-up and ship-to orders from remote locations.

·          An insurance company cleanses customer name-and-address information as it is entered into online systems by field agents; matches the data against its centralized customer database; and returns cleansed, more complete customer records to agents’ terminals in real time.

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About the Trillium Software Data Quality Director

Also shipping as an option within the Trillium Software System is the Trillium Software Director.  This client/server implementation of the Trillium Software System is designed to allow

customers to connect the Trillium Software System easily into virtually any enterprise application or data management environment. 

The Director functions as an application server, streamlining use of the Trillium Software System in a distributed environment.  The Director also controls distribution of data quality requests, routes those transactions to the appropriately designated servers, and traces transaction flows to help data managers assess and optimize performance as needed. 

By providing load balancing and multithreading across multiple servers, the Director enables sub-second data quality processing to keep pace in even the highest-volume transaction environments. 

Additional Trillium Software System Improvements

Additional new modules and features now available within the Trillium Software System Version 7.5 include:

·          Wizard-based automation that simplifies the creation of customized parameters and business rules for business and customer data.

·          User interface enhancements, such as simplified data browser editing and exporting and a new graphical statistical viewer to improve communication of results.

·          Interpolated Rooftop US Census Field Additions, which include new data elements added to the Interpolated Rooftop US Census Output, including PMSA (Primary Metropolitan Statistical Area) or MSA (Metropolitan Statistical Area) Indicators, CBSA (Core-based Statistical Area) Code, NECMA (New England County Metropolitan Area) Code, County Names, Place Names, and MSA Names. 

·          Addition of a French-language version of the standard user interface menu system, already available in English, German, Spanish and Portuguese—and in addition to the system’s Unicode system available in Japanese, Korean, Chinese, and Taiwanese.

About Trillium Software ^® and Harte-Hanks